Webmail Folders
Contents
Folders
Folders are how you organize your email to make dealing with them more manageable.
You can do all of the following from the Folders preference tool page...
-
create new folders, discussed here
-
make them child folders of existing folders
-
subscribe to folders
-
edit folder settings (click on a folder name to edit that folder), discussed here
-
empty the contents of folders
-
delete the folders
Folders
All the folders that you've created, plus the system folders (Inbox, Drafts, Sent, Trash) appear in the Folders column.
Top-level folders are aligned to the left, even with the Inbox and Sent folders. Folders that are children of the Sent folder appear underneath that folder and slightly indented. Children of those child folders are indented even more.
Note
Folders cannot be children of the Inbox folder. They can be folders of the Sent folder, or of any folder that you create yourself.
You can move a folder to a different parent by clicking on it and dragging it to the new location, much as you do with a block in BB2.
Subscribed
By default, the Inbox, Drafts, Sent and Trash folders all have checks in the Subscribed column. Any new folders you create will also have a check.
What does "Subscribed" do? If the folder has the Subscribed box checked, then you can move an email to that folder when viewing or writing that email.
If some folders are for archiving purposes only (e.g., folders based on years and months), uncheck the ones you no longer want to move emails to. This shortens the list you'll scroll through to find the folder to select for the move.
Learn more about this in the Mail Features help.
Empty Folder Contents
You can remove all the emails from a folder.
To do that, click on the folder you want to empty.
Click on the gears icon at the bottom of the Folders column. A small box will display just above the icon.
Click on Empty in the box. Confirm that you want to delete all the messages from the folder.
Delete Folder
You can delete any folder except the system folders (Inbox, Drafts, Sent, Trash).
To do that, click on the folder you want to delete.
Click on the gears icon at the bottom of the Folders column. A small box will display just above the icon.
Click on Delete in the box. Confirm that you want to delete the folder.
Quota Status
The small rectangle with the percentage number next to it (just to the right of the gear icon) indicates how much Webmail storage the emails in each folder are using.
The current folder is always the one with bold text on a gray background.
If you want to see the total for all folders, click on the one with bold text to unselect it. When none of the folders have bold text, the status will be for all of the folders.
When you start approaching your limit of 250 MB, start deleting your oldest emails and/or the ones with the largest attachments.
Attachments, especially PDFs, can eat up a lot of your storage. A typical PDF is rarely less than 500 KB and often is 1 MB or more.