Email Notification
You don't always need to receive an email notification, or CC a notification to someone else, for every form submitted on your site. But there are exceptions, such as...
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reservations or any other time-sensitive data
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job applications, or requests for more information about your business
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referrals for a partner who doesn't provide online tracking.
- Enter your email address in the Send To field.
- Enter an email address in the CC and CC2 fields, if necessary.
- Enter a From email address if you want a different one. It must be one from your domain name (@yourdomainname.com).
- Edit the Subject of the email.
- Edit the text that appears Before the Form data, if necessary.
- Edit the text that appears After the Form data, if necessary.
- Preview the message and make any changes until you're satisfied.
- Build the notification email.
FBI! includes the IP address (and the country to which it's associated) of every visitor who submits a form.
Each email is also "time-stamped" (i.e., date and time of submission).
You can always choose to receive an email notification for every form that's submitted from your site.
That way you can keep a close eye on how well your visitors are responding to your offers.
Whitelisting Addresses
Spam 'n Virus Blast It! (SVBI!) automatically adds the email addresses of all visitors who have submitted their email address through a Form Build It! form.
There's another way that FBI! can add addresses to your whitelist. Those special addresses come from the Send To and/or CC addresses in email notifications. Here's how it works...
When you create an email notification, you can send it to a "primary" Send To address and up to two CC addresses. You will likely send these to one or more outside email addresses (i.e., not your SBI! domain name's email address).
SVBI! adds each such address to your whitelist. This permits the recipient of the notification email to reply to you because SVBI! also adds your From address to your list of email accounts. Call it your FBI!-generated email account.
And finally, SVBI! also adds the From address of an email notification to your whitelist so that you can receive your own notifications.
Important
If you'll be receiving notifications at another email address (ISP account, Gmail, Yahoo! Mail, etc.), add the From address to your account's whitelist or filtering system to ensure that you receive all the messages sent to you from FBI!.
If you don't receive the notification email within 30 minutes, check your Junk or Spam folder for the notification because your ISP or Webmail service may have incorrectly filtered it there. If you do find it there, click to indicate that the email is not bulk, junk or spam.
Tips
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Use the CC fields to send to merchant or referral partners, so that their first name can be used in the email.
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Edit the Subject, Before Form Data and After Form Data fields if you want a more personalized message. For example, the default text may be sufficient for your own internal tracking needs. But change the content if you're sending a referral to a partner.
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If you do edit the content, be sure to preview the email so that its purpose (subject) and message are clear to the recipient. And check for typos.
If you'll be replying to most of the messages you receive, use a Subject line that your form users will recognize. That will relieve you of the task of having to edit the Subject line during every reply.
For example, the default Subject is "Submission from <Form Name> form in <yourdomainname.com>." If you're adding a contact form for your entire site, a good Subject line might be "Comments About <yourdomainname.com> (leaving the tag in will always make your domain name appear in the Subject).
If you're adding a contact form for a particular page, a good Subject line might be "Comments About Particular Page at <yourdomainname.com>."
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If you're not exactly sure what your needs are (or will be), don't worry -- you can always edit this option in the Form Build It! Library at any time.