Traffic Statistics
This help is for SBI!'s default traffic reporting tool, Traffic Stats. If you prefer to use Google Analytics (GA), go to Connected Services in the BusinessCenter section of Site Central and connect your site to your GA account. A GA traffic stats will replace the Traffic Stats page, which has its own help file.
Traffic is your lifeblood. You need the means to do some "blood tests" to determine your site's health. That's what this section is for.
Keep this window open as you review your traffic stats. It will guide you through "what means what" and how to interpret the data.
Let's take a look...
Clicking on Traffic Stats in Site Central takes you to a page that summarizes your traffic stats on a month-by-month basis for the current month and the previous 15 months (this allows you to see trends that are at least a year long).
Clicking on any "monthly text link" drills you down to detailed traffic data about your site for that month. Traffic stats are updated overnight (Eastern Time, North America).
To get out of each level of traffic stats, and back to Site Central, click on your browser's Back button.
The key to visitor data is to simplify. Here's what you need to know in order to improve...
1) Summary Stats -- the first level of traffic statistics reports on the most fundamental traffic stats. On a per-month basis, it reports the average number of visits, visitors, and pages viewed per day, as well as the totals for the month. Here's what those terms mean...
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Visits -- the average number of visits to your site per day, and the total per month
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Visitors -- the average number of unique people who visit your site (e.g., a visitor could account for 10 visits in a month) per day, and the total per month
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Pages -- the number of pages viewed by all the visitors during all the visits, per day and per month
By comparing the monthly data, you should be able to see steady growth in your site's overall traffic. If not, the "patient" needs a good dose of traffic-building medicine.
Review DAYs 7 and 8 of the Action Guide for that. This is a good idea even if traffic is building nicely -- you can never have too much traffic!
2) Drill-down Stats -- click on the link for any given month to see the following traffic information...
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Monthly statistics -- summarized again, and elaborated upon (average and max), for easy reference.
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Daily statistics -- visits, visitors and pages are reported on a day-by-day basis, in both absolute terms and as a percentage of the total (e.g., percent of total visitors).
If you did a special traffic promotion on a certain day (e.g., ad in a newsletter issue), this is as easy way to see what the response was.
When you're starting out, you may see that you had 25 visitors but only 20 visits one day. It's possible to have more visitors than visits because search engines and RSS aggregators (if you set up RSS/Blog It!) are counted in visitor stats, but their "visits" are not counted.
Total Unique Visitors and Visitors per Day numbers in the Monthly Statistics will usually be less than the Visitors numbers in the Daily Statistics. Why?
Because a visitor can be unique on the first of the month, again on the 15th, and again on the last day of the month. But that person can only be unique once in the Monthly stats.
So a large discrepancy is a good thing. It means that you have a lot of returning visitors, people who trust what you have to say and get value from it.
Also, Total Visits and Visits per Day numbers in the Monthly Statistics may be less than the Visits numbers in the Daily Statistics.
This is because one visit can span two days (e.g., start at 11:55 p.m. Monday and go until 1:00 a.m. Tuesday). This visit will count as one monthly Visit, but a daily Visit for each of Monday and Tuesday.
Note
For the next three categories, the sum of your pages is...
All pages you built + all C2 submission pages + 1 comment-form page for each submission page. If you display comments on a separate page, there will be an additional page for each submission.
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Most popular pages ("Top X of Y Total Pages") -- traffic numbers on a per-page basis, with the page with the most views reported first. By understanding which pages are most popular, you can better understand the needs of your visitors.
Correlate this with your link-tracking data to make sure that your most popular pages "get the click" to your income generating programs. You'll see up to 500 pages listed here.
Note: The reports consider XML files to be pages. Understand, though, that this number does not indicate actual page views to your site.
Suppose you see 1,000 views to the XML file of your RSS feed this month, 2,000 next month, 4,000 next month (the more often you publish, the more visits there will be to the XML file). Most are automated visits from RSS reader software or RSS aggregators, not visits by humans.
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Most popular entry pages ("Top X of Y Total Entry Pages") -- same as the previous section, except that this number tells you which pages are the most popular "entry" pages. A page counts as an entry page when it starts a visit.
Correlate this with how people find you (referrers and keywords), and you have a wealth of understanding into how your site is being discovered, and what people are interested in. This should point you to other related, profitable areas. You'll see up to 500 pages listed here.
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Most frequent exit pages ("Top X of Y Total Exit Pages") -- these are the pages from which people leave your site. Some people look upon high numbers for a given page as "bad." But you have to correlate this with other data...
If a "high entry" page is also a "high exit" page, that's not really a surprise. Or if a "high exit" page is also generating tons of income for you, that's not so bad, either. You'll see up to 500 pages listed here.
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Referrer URLs ("Top X of Y Total Referrers") -- this tells you where your traffic is coming from... search engines, other sites, etc. Extremely useful info! If someone types your URL directly into the browser, that's a direct entry -- so that visit will not have a referring URL. You'll have as many as 600 referrers, maybe more, listed here.
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Keywords ("Top X of Y Total Keywords") -- which keywords are people entering into engines to find you? That's what this data tells you! You'll see up to 200 keywords listed here.
Note: The data here provides you a quick summary. For detailed, page-by-page reporting, please see the Keyword Searches Report in SE HQ. It uses more advanced technology and "slices and dices" the data by search engine (Bing and Yahoo! only, as Google does not make this information public) and by keyword.
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Mobile -- this tells you which devices are viewing your pages, and what percentage each if providing. "Non-mobile" is desktop and laptop computers.
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Countries ("Top X of Y Total Countries") -- where are your visitors coming from? This is probably the least useful data. Still, if your site has more of a regional appeal, it may prove useful.
Note: Pages are reported as "/page.html." The leading slash ("/") is an abbreviation for...
"https://www.yourdomainname.com"
So "/page.html" means...
"https://www.yourdomainname.com/page.html"
If you see only "/," it indicates your home page, or "https://www.yourdomainname.com"
See this forum thread for a discussion about traffic stats...